Costco mattress return policy is insane - used it after 11 months
Anonymous
5 months ago
Just wanted to share my experience with Costco's return policy. I bought a Novaform mattress 11 months ago and it developed a 1.5" body impression. Returned it with zero hassle - they didn't even ask questions. Full refund. I know some people feel guilty about this but the mattress was genuinely defective. Ended up getting a Casper from Costco instead and it's been much better. Just a reminder that Costco's return policy is one of the best reasons to buy a mattress there.
1 Reply
Costco member for 20 years. Their mattress selection has gotten SO much better. I bought a Casper queen there for $550 which is about $400 less than the Casper website. And yes, the return policy is unbeatable. No other retailer even comes close.
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